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Contact and lead management

BuddyCRM’s single customer view lets you see all your prospect or customer interactions on one screen.

Throw away the filofax, rolodex, or spreadsheet. Your old address book is history.

At a glance, you’ll be able to catch up on the history of your relationship with this customer and all pending activity for the account. Every email, call, appointment, and quote is visible from the contact screen. There’s no guessing about how the last meeting went or what products this client is interested in – everything is available and visible instantly.

Address, email, phone number, contact names and trading profile. See what has happened and when it happened – emails, appointments, calls and opportunities. Access all your history, your pending activities, your sales, your opportunities, any linked documents, prices you’ve quoted all in the click of your mouse.

The Account Record in Detail

The Single Customer View shows everything you need to know about your customer. We’ve designed the customer account card to make it easy to find everything you want: – quickly and easily:

  • Where the lead originated
  • Who looks after this customer
  • Pending activity
  • Recent history
  • Quotes, emails, meetings, pricing…
  • Connect it to your sales, inventory or accounting feed for even more information.
  • Check, edit and update details on the road too with the iOS app.
  • Everything you could possibly need.

Buddy CRM is the online sales customer relationship software for sales teams of 5 or more. Cloud hosted, you can access your customer records and sales data wherever you are through a browser, tablet or phone. Lots of lovely charts, tables, pipelines and kpis for management. History, scheduling, and opportunities for the sales team. With a Buddy to help you with your selling, you'll never be alone on the road again.

Got any questions? Please give us a call - 0121 288 0808

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