BuddyCRM vs. Salesforce
Is your CRM holding you back? With BuddyCRM, you’ll have access to all the tools you need: contacts, users, security, automation, and custom fields, without contact limits.
BuddyCRM
BuddyCRM is an intuitive, cost-effective CRM designed for sales, support, and marketing teams. It’s easy to set up, easier to use and provides the core features you need on all plans.
Salesforce
Salesforce is the biggest name in CRM and the most feature-rich platform on the market. That power comes with cost and complexity. Most editions require a paid implementation, usually through a consultant or partner, and the features a sales team uses day to day are spread across higher tiers and paid add-ons. Entry pricing starts around £20 per user per month, but the Enterprise edition most sales teams actually need – the one with proper automation, API access and customisation – costs several times that, billed annually and quoted on request.
| BuddyCRM | Salesforce | |
|---|---|---|
| Dedicated CRM manager | ✔️ on all plans above entry | ❌ premium support plans cost extra |
| Setup & data migration | Free, done for you (worth £10,000) | Paid implementation, often via a partner |
| Features included | Everything, on every plan | Gated by edition; key tools on higher tiers |
| Add-ons needed for full value | None – it’s all in the box, but BuddyBI is available if you wish | Many (CPQ, Marketing, Maps, Territory…) |
| Support | UK-based, included | 2-day response standard; 24/7 costs extra |
| Built for | Sales teams of five or more | Large, complex enterprises |
| Ownership | Family-owned business | Publicly listed (NYSE: CRM), US |
5 reasons BuddyCRM is the best alternative to Salesforce
The ‘three click’ rule
BuddyCRM is designed with a ‘three-click ‘ rule in mind. All tasks are designed to take a maximum of three clicks, from setting appointments, calls, tasks, and emails to finding contacts, email building and opportunity management in your pipeline.
Simple to use, but with all the features you need, BuddyCRM makes selling easier with reduced admin time.
Designed to grow your business
BuddyCRM was designed to help businesses grow. You aren’t limited in the number of contacts you can add to your database, and BuddyCRM actively encourages you to convert leads into sales.
With BuddyCRM, your sales team can focus on their daily tasks while you use trustworthy data to get precise insights into your business and adjust your strategy as needed. With accurate budgeting and targets, you’ll have a better-performing sales team working to a best-practice sales process that rewards success.
Easy setup
Easily migrate your data to BuddyCRM with our free setup and configuration worth £10,000. We’ll import your data, set up your custom fields, and customise BuddyCRM to work for your business, the way you want it to. No five-figure implementation invoice, and no waiting months to go live.
UK support
BuddyCRM Support is just a quick e-mail or phone call away and handled by the people who know and work with the product daily. Our team are based in Walsall, in the UK and understands the environment your company works in. You won’t be logging a ticket and waiting two days for a reply, or paying more for the privilege of a faster one.
Dedicated account manager
For all packages above entry level, you get a dedicated CRM Manager to take the pain out of managing software and let you manage sales. With Salesforce, that level of hands-on help sits inside premium support plans that cost extra on top of your licences.
Want to see BuddyCRM in action?
Spend more time selling
Reduce your admin time and get your day back. BuddyCRM’s users tell us they save up to a 1/3rd of their time by using the CRM. That’s because it is designed to speed up your admin and get you back to doing what you do best – talking to customers, prospecting, and following up.
No feature limitations
We know that the basic requirements of a CRM are to get your data in, keep it updated, and keep all your people in the loop. We don’t limit the number of contacts, users, or custom fields you can have, so you can keep growing and customising to keep on top of your business.
Don’t compromise
Salesforce can do almost anything, as long as you have the budget, the admin time, and a consultant on hand to set it up and keep it running. Most UK sales teams of five to fifty don’t, and end up paying enterprise prices for a fraction of a platform they never fully use. BuddyCRM gives you the core a sales team needs, set up for you and supported from the UK, without the consultant bill. When you’d rather be selling than configuring, choose a buddy to help you – BuddyCRM
Here’s what you say
59Club
We are conservatively saving 3 hours per person, per day, for those who use BuddyCRM and this has ensured our long-lasting partnership between 59 Club and BuddyCRM.
MKG Foods
…our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly.
TICKD
Working with BuddyCRM has been a game-changer for us at TICKD. We needed a more effective way to track staff commissions and gain real-time visibility into our financials directly from the CRM. BuddyCRM delivered exactly that and more. The visual dashboards and custom reporting tools have made it significantly easier for our team to understand performance metrics at a glance, leading to faster and better-informed decisions.