CRM for Support Teams

Support, BuddyCRM keeps track of your support cases.

Create cases to manage your support tickets

As your support request arrives, create a case to manage it storing all the details of the support request. Assign it to a team member and they’ll receive notifications for that case.

Setting up a case in BuddyCRM

Manage all your cases

See a list of all your support requests and determine the current support team load.

Updated Cases Module - May 2022