CRM for Manufacturing

Modernise your manufacturing business with BuddyCRM and grow your profits

Discover unparalleled efficiency and customer engagement with BuddyCRM, a modern CRM solution tailored to meet the unique demands of manufacturing.


80% of B2B sales interactions are expected to occur in digital channels by 2025*. BuddyCRM’s intuitive, data-driven sales and marketing platform equips your team for this digital future.

Opportunities management screen on BuddyCRM

Improve lead management and tracking

BuddyCRM lets you track every lead and order with a system that knows your sales cycle inside out. Automated reminders and clear progress tracking mean you’ll never miss a chance to turn prospects into profits.

Keep your team in sync

Give your team a 360-degree perspective of your business operations, no matter where they are. BuddyCRM ensures seamless integration with your tools and processes, fostering a harmonious and synchronised working environment.

Management overview on BuddyCRM
Account record screen of BuddyCRM

Streamline your business with precision

Fine-tune your operations down to the details. BuddyCRM makes it easy to centralise and analyse critical data on how you run your business, allowing you to make better decisions that improve workflow efficiency and resource allocation.

Why You Need a CRM for Manufacturing

Do you work with complex supply chains? No problem! BuddyCRM is packed with features that support all your manufacturing goals:

  • Custom-Fit for Manufacturing: Every manufacturing business has its unique processes and challenges. BuddyCRM’s customisation capabilities adapt perfectly to your sales workflows and client management strategies.
  • Centralised Data Hub: BuddyCRM becomes the nerve centre for all your essential manufacturing data. Our solution consolidates information from your production management software, supply chain systems, inventory management tools, and more, providing a comprehensive view of your operations and customer interactions in one accessible location.
  • Scalability for Growth: Designed with the expanding nature of manufacturing businesses in mind, BuddyCRM is built to scale with you. It offers the flexibility and robustness needed to support growth, where more generic CRMs might fall short.
  • Vital Client Management: With BuddyCRM, vital client documents are always within reach. Efficiently store and manage key documents such as product specifications and quality control checklists, ensuring your team can access crucial information immediately.
Discussion on manufacturing floor between two workers.

All the features and support you need from a manufacturing CRM.

Contact Management

Deliver tailored sales experiences with in-depth contact and account management.

About Contacts >

Tender Management

Organise and manage tender documents, submissions, and communications.

Email Marketing

Target your marketing. Create native HTML emails and email to specific customer segments.

About Email Marketing >

Bid Tracking

Monitor the status of bids and proposals, manage deadlines, and track communications.

Sales Pipeline

From lead to opportunity through to quote and close, track your deals with the sales pipeline.

About Sales Pipeline >


Automate your repetitive tasks, from setting call reminders, emails, and tasks, to sending brochures and adding leads.

About Workflows >


Trigger events in third-party software from actions in your CRM. Reduce admin and speed up tasks.

About Webhooks >


Create detailed quotes within your sales system and send them directly to your contacts.

About Quotes >


Report on everything stored in your CRM. From activities, leads, and tasks to sales and accounting information.

About Reporting >

Case Management

Keep your business in sync with great customer service. Create a ticketed help desk to deliver your support.

About Case Management >

Document Storage

Facilitate easy sharing and collaboration on construction blueprints, contracts, and other critical documents.


Seamlessly connect with your ERP system to synchronise financial data, inventory, and operational processes.

About Integrations >

Plus, everything you need from a modern CRM for manufacturing

BuddyCRM integrates with all your essential business tools, including:

AutoCAD integration logo for BuddyCRM
Sage integration logo for BuddyCRM
SAP integration logo for BuddyCRM
Oracle integration logo for BuddyCRM
Dropbox integration logo for BuddyCRM
Excel integration logo for BuddyCRM
Microsoft integration logo for BuddyCRM
Quickbooks integration logo for BuddyCRM

Got any questions?
Give us a call on 0121 288 0808

Get to know BuddyCRM

Discover how we transform businesses in the construction sector.

Production Scheduling: How CRM Improves Manufacturing Efficiency

Production Scheduling: How CRM Improves Manufacturing Efficiency

See how CRM integration improves production scheduling in manufacturing, enhancing efficiency and customer satisfaction.
Improving Customer Service in Manufacturing: Challenges and CRM Solutions

Improving Customer Service in Manufacturing: Challenges and CRM Solutions

Explore how CRM solutions tackle unique customer service challenges in manufacturing, enhancing support, and fostering long-term client relationships.


Monk Conveyors’ Success Story with BuddyCRM: Integrating Sales and Client Management

Discover how Monk Conveyors enhanced their sales and client database management using BuddyCRM, integrating office and field teams for improved efficiency.

Read the case study ->

Conveyor belt image background

Monk Conveyors

Grace Miles - Monk Conveyors

“We purchased BuddyCRM with an idea to help the sales team become more efficient and understand more about our sales pipeline. Introducing BuddyCRM into our sales function has saved us almost countless hours in the daily sales meetings, where we used to not have an accurate picture of our business’s potential sales and the introduction of numbering opportunities has allowed our reporting to again save us hours per week in manually creating sales reports. BuddyCRM has also worked with us to make our quoting system even more efficient taking us away from using excel sheets for a more centralised system that allows us to log and control our monthly targets. Easily I would suggest BuddyCRM has saved us four hours per person per day!”

Grace Miles

MKG Foods

Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly.

Gemma Todd
MKG Foods

Knight Electronics

Buddy Finnie

We interviewed five different CRM companies – many of the biggest names in that industry – no option was cost-prohibitive… we were looking for the best option to help our team. We went with BuddyCRM simply because of the value that they would be bringing to our company, and because they made it clear they would be there at the beginning of the process, during the development process, AND once we started using the system. They’ve been there every step of the way.

 If you’re looking for an easy to use & intuitive CRM platform that is customisable; as well as great customer support BuddyCRM are the folks you need to do business with. The team at BuddyCRM have proven to us that they are invested in our company’s success.

Buddy Finnie, Vice President Sales
Knight Electronics

Stay Connected On-the-Go with BuddyCRM's iOS Mobile App

In the fast-paced world of manufacturing, having access to your CRM wherever you are is more important than ever.

BuddyCRM's iOS mobile app ensures you stay connected and informed, even when you're on the move:

  • Real-time access
  • Instant communication
  • Efficient task management
  • User-friendly interface


How does BuddyCRM cater specifically to manufacturing businesses?

At BuddyCRM, we understand that manufacturing businesses have unique needs. That's why our CRM is packed with features specifically designed for your industry – from advanced inventory management to seamless integration with manufacturing tools. If you have specific requirements that are essential to your operations, our team is happy to discuss and tailor our service accordingly.

Can BuddyCRM integrate with my existing manufacturing software?

Absolutely! We've made sure BuddyCRM works smoothly with a wide range of manufacturing software. Whether you're using ERP systems, supply chain management tools, or anything in between, we're here to ensure a seamless transition. Not sure if your software is compatible? Drop us a line, and we'll figure it out together.

What kind of support and training does BuddyCRM offer?

Our support goes beyond just troubleshooting. We offer personalised onboarding sessions to get your team up and running, regular training to keep you updated on new features, and dedicated account managers for ongoing assistance. Plus, our team is always ready to help with any queries or issues.

I have an outdated system and am looking to modernise our operations with a CRM. How can BuddyCRM help in this transition?

Our platform is not just a CRM, but a tailored solution designed to bring your operations into the modern age. Together, we'll customise BuddyCRM to replace any outdated processes with efficiency and ease. We're happy to address your specific concerns over a consultation.

Get Started with BuddyCRM

Ready to transform your construction and engineering business with a CRM tailored to your needs? 

Fill out the form so we can talk about how BuddyCRM can bring efficiency, ease, and long-term support to your operations.

  1. Schedule a consultation to discuss your initial CRM requirements.
  2. Join us for a customised demo of our platform configured to your specifications.
  3. Start your journey to CRM success and enjoy long-term support, continued updates, customisation, and training.

Please fill in your details and we'll get in touch to discuss a time for your bespoke BuddyCRM demonstration.

See how BuddyCRM can work for your industry.

Call us on 0121 288 0808.