Testimonials

Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforced.

In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us.

The response times and level of service have been excellent and whenever we have been stuck, they have found a solution.

The pricing is very competitive and the service is excellent – superb value for money.

Salesforce was my favourite until I used BuddyCRM. BuddyCRM is absolutely brilliant, there are so many more features that all play a major part in the sales process included with Buddy, some I’d not even thought about. Comparing it to some of the packages I’ve used, BuddyCRM has considerably more options for the user – making it much more flexible. It’s so easy to use and has made my life so much easier. As you know I’m addicted to building my sales pipeline and this is effortless with Buddy as it does all the work for me.

“We purchased BuddyCRM with an idea to help the sales team become more efficient and understand more about our sales pipeline. Introducing BuddyCRM into our sales function has saved us almost countless hours in the daily sales meetings, where we used to not have an accurate picture of our business’s potential sales and the introduction of numbering opportunities has allowed our reporting to again save us hours per week in manually creating sales reports. BuddyCRM has also worked with us to make our quoting system even more efficient taking us away from using excel sheets for a more centralised system that allows us to log and control our monthly targets. Easily I would suggest BuddyCRM has saved us four hours per person per day!”

“I started using BuddyCRM this year, and the team who set up the account and provided training were very welcoming, helpful and professional. The CRM is easy to pick up and navigate through, which is a considerable benefit in a busy role, but if you have any questions, the support team are very responsive and friendly. Glad to have moved to use BuddyCRM, and I can strongly recommend the system to others.”

Not only is BuddyCRM able to help us support our clients better than before, it’s enabling our team to be more proactive. No longer are staff searching for the key piece of information or waiting for someone to get back to them–everyone has full visibility and can now work seamlessly from anywhere.

Buddy CRM was an instrumental part of the set-up of INTOO. Adam understood our need and was quickly able to pull together a solution that gave us what we wanted as a business requiring a practical and straightforward CRM. Very happy with Buddy and Adam has always made himself or one of his team available in order to address any queries / suggest any upgrades that could prove beneficial to us.

Before working with BuddyCRM, we had years of third-party sales data coming in from partners across the U.S., but no effective way to consolidate it or make sense of the bigger picture. That all changed when we implemented their Business Intelligence tool.

Now, we can easily track where our products are being sold, by state, by company, and even down to the end user, all through a fully interactive, visual dashboard. The ability to filter and drill into the data with dynamic graphs and charts has saved us countless hours and given us insights we simply didn’t have before.

This has been a huge success for us, transforming how we understand our sales pipeline and helping us spot trends across years of data that were previously buried in spreadsheets.

A big thanks to Adam Hannath and Jamie Duddy for their support throughout. The team at BuddyCRM really understood what we needed and delivered a solution that works brilliantly for our business.

I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads I have on the go.

BuddyCRM is web-based software that is visually clean, easy to use, and with its intuitive ticked box layout, we had faith it could deliver something simple. The BuddyCRM team listened and understood all the issues and challenges a supply chain of animals presents.

The amount of customer support we received and continue to receive is extremely impressive and great value for money. Implementing a CRM is a complicated task, especially for a business like ours. It was critical for the BuddyCRM team to understand the complexities of our propositions and they did just that. Stripping our sale process back to a basic format really worked for the sales team and mapping it to the system was seamless. The sales team now have seven easy steps to follow and an automated scheduler running their day to day activities. The efficiency savings alone are fantastic.

Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly.

“We are currently using Buddy CRM at LOFA, and the seamless integration of data has provided us with a tremendous boost. Now, we have a centralised hub for emails, contact information, scheduling, and lead management. This state-of-the-art solution has not only future-proofed the organisation but also empowered us to optimise our time more effectively.”

“Our industry is a competitive and fast-paced environment in which we need to react quickly to tenders/RFPs and Agency projects for upcoming events. Utilising BuddyCRM has allowed myself and our team around the world to make sense of our opportunities and global pipeline at a high level and at the ground level, so much so that we feel without an effective CRM we would be lost in the volume of communications required and it would affect our bottom line. Having the CRM customised to our processes and terminologies has also ensured good uptake from the team, all the better that the BuddyCRM team took care of this from day one. My thoughts are, if you’re in the market for a CRM, you want it to be easy to use, give real-world benefits, not take up any time in implementing it, then give BuddyCRM a call.”

Its simplicity is its greatest feature. It’s very sales focused. Plus we love the excellent and insightful service from the support team – you get selling and offer far more than a technical solution.

Having worked with BuddyCRM for a couple of years now I can fully recommend them. The software is slick and very simple to use, and the support is second to none – no question is too silly and no task too small, which gives me complete confidence in them as a supplier.

We’ve even done a complete re-scope halfway through – they understand what you need and make it happen very quickly, important to a sales team who use the software and don’t need any downtime! 

Thanks again BuddyCRM – you’ve made my job a lot easier.

Buddy CRM has been the perfect fit for our businesses unique needs. Its adaptability and the UK support make this a great product. Adam has been the glue between us and a perfect CRM system. We have worked with Adam for several years now, his passion and professionalism make him great to work with. If you are looking for a CRM system with UK support that is adaptable and user friendly, give Adam a call!

We interviewed five different CRM companies – many of the biggest names in that industry – no option was cost-prohibitive… we were looking for the best option to help our team. We went with BuddyCRM simply because of the value that they would be bringing to our company, and because they made it clear they would be there at the beginning of the process, during the development process, AND once we started using the system. They’ve been there every step of the way.

 If you’re looking for an easy to use & intuitive CRM platform that is customisable; as well as great customer support BuddyCRM are the folks you need to do business with. The team at BuddyCRM have proven to us that they are invested in our company’s success.

“We have worked with BuddyCRM for many years and with our global footprint, they have helped us manage our sales pipelines more effectively, integrate with our invoicing platform seamlessly to generate sales orders and allowed us to communicate with countless prospective clients quicker on a larger scale than previously possible, so undoubtedly this is saving us a huge amount of time company-wide. We are conservatively saving 3 hours per person, per day, for those who use BuddyCRM and this has ensured our long-lasting partnership between 59 Club and BuddyCRM.”

Working with BuddyCRM has been a game-changer for us at TICKD. We needed a more effective way to track staff commissions and gain real-time visibility into our financials directly from the CRM. BuddyCRM delivered exactly that and more.

The visual dashboards and custom reporting tools have made it significantly easier for our team to understand performance metrics at a glance, leading to faster and better-informed decisions.

Adam Hannath and Jamie Duddy were instrumental throughout the process. Adam really took the time to understand our business needs, while Jamie ensured the implementation was smooth and tailored to how we operate.

We now have a solution that not only supports our internal processes but gives us the clarity and confidence to grow. I wouldn’t hesitate to recommend BuddyCRM to any business looking for better control and visibility over their sales and financial data.