A UK CRM Company

BuddyCRM is a UK CRM company that creates software for sales, marketing, and support teams to manage customer relationships.

Since our formation in 2007, our online sales software has been used by companies throughout the UK. We are proud of our ability to design and support the software here in the UK and our team is based in Walsall offices.

BuddyCRM has all the features your sales and administration teams could ever need to manage customer relationships.

• Sales team management – Manage and improve your sales team’s results with our powerful sales team software.
• Leads – manage your prospects as they enter your sales process.
• Accounts – turn closed sales from prospects to accounts and manager your ongoing relationship.
• Companies – store all the relevant information you want about your customers’ companies.
• Custom Fields to store industry-specific information
• Contact Management – store all the contact details you want about your customers.
• Mobile app – update your records on the move.
• Customisable Reports – design and build any report you want on anything stored in your database.
• Sales Pipeline – from lead through to sale, track the progress of you and your team’s upcoming sales.
• Quotes – build and send quotes from your CRM
• Email Marketing – design and send emails within BuddyCRM
• Calendar – manage your team calendar in the same place as all other interactions with clients
• Integrate – with thousands of third-party software with our API. Connect BuddyCRM with accounting, ERP, email, and logistics software and create a single customer view.
• Customisable Dashboard – display as much or as little information as you want on your dashboard.
• Workflows – automate everything. Set up automatic emails, calls, tasks, and more with workflows and reduce your administration.
• Cases – Keep track of any problems, issues, or projects of your customers

BuddyCRM is operated in a UK-based tier 3 data centre, backed up by real-time replication to alternate data centres, and accessible only via securely encrypted SSL certificate. Increased data security is just one of the many benefits BuddyCRM will provide your organisation.