The Top Customer Support Metrics to Track in Your CRM
Learn the key customer support metrics to track in your CRM to improve performance, efficiency, and customer satisfaction.
Support
Blog posts and articles from BuddyCRM on using CRM in your support teams to manage customer support.
Angry Customers, Positive Outcomes: 8 Strategies for Handling Customer Rage
Explore strategies to turn customer anger into loyalty, including key tactics for effective resolution and improved service.
Improving Customer Service in Manufacturing: Challenges and CRM Solutions
Explore how CRM solutions tackle unique customer service challenges in manufacturing, enhancing support, and fostering long-term client relationships.