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Support

Blog posts and articles from BuddyCRM on using CRM in your support teams to manage customer support.

Essential Checklist for Efficient Ticket Handling in Customer Support

Essential Checklist for Efficient Ticket Handling in Customer Support

Categories Support

Efficiently handle customer support tickets with our essential checklist. Streamline processes and improve customer satisfaction.

Top Customer Support Metrics to Track in Your CRM

The Top Customer Support Metrics to Track in Your CRM

Categories CRM Advice, Support

Learn the key customer support metrics to track in your CRM to improve performance, efficiency, and customer satisfaction.

8 Strategies for Handling Customer Rage

Angry Customers, Positive Outcomes: 8 Strategies for Handling Customer Rage

Categories Support

Explore strategies to turn customer anger into loyalty, including key tactics for effective resolution and improved service.

Improving Customer Service in Manufacturing: Challenges and CRM Solutions

Improving Customer Service in Manufacturing: Challenges and CRM Solutions

Categories Manufacturing, Support

Explore how CRM solutions tackle unique customer service challenges in manufacturing, enhancing support, and fostering long-term client relationships.

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