BuddyCRM vs. Zoho CRM
Is your CRM holding you back? With BuddyCRM, you’ll have access to all the tools you need: contacts, users, security, automation, and custom fields, without contact limits.
BuddyCRM
BuddyCRM is an intuitive, cost-effective CRM designed for sales, support, and marketing teams. It’s easy to set up, easier to use and provides the core features you need on all plans.
Zoho CRM
Zoho is the value champion of the category. It’s feature-rich and the cheapest of the big names, with a free tier for up to three users and low per-user pricing above that. Where it costs you is in time. Zoho is a sprawling, highly customisable suite that’s famously fiddly to set up well, the faster support costs extra, and you’re largely left to configure it around how your team sells.
| BuddyCRM | Zoho CRM | |
|---|---|---|
| Dedicated CRM manager | ✔️ on all plans above entry | ❌ premium support is a paid add-on |
| Setup & onboarding | Free, done for you (worth £10,000) | Do it yourself, or pay for implementation |
| Support | UK-based, included | 8×5 classic included; faster support costs extra |
| Ease of getting started | Three-click simplicity | Powerful, but a steep learning curve to set up |
| Configured to your sales process | We build it around how you sell | Highly customisable, but you build it |
| Sector knowledge | Construction, manufacturing, wholesale, distribution | Horizontal, global SMB product |
| Ownership | Family-owned business | Privately held, founded in India, global |
5 reasons BuddyCRM is the best alternative to Zoho CRM
The ‘three click’ rule
BuddyCRM is designed with a ‘three-click ‘ rule in mind. All tasks are designed to take a maximum of three clicks, from setting appointments, calls, tasks, and emails to finding contacts, email building and opportunity management in your pipeline.
Simple to use, but with all the features you need, BuddyCRM makes selling easier with reduced admin time. There’s no sprawling suite to learn and no weeks of configuration before your team can get on with selling.
Designed to grow your business
BuddyCRM was designed to help businesses grow. You aren’t limited in the number of contacts you can add to your database, and BuddyCRM actively encourages you to convert leads into sales.
With BuddyCRM, your sales team can focus on their daily tasks while you use trustworthy data to get precise insights into your business and adjust your strategy as needed. With accurate budgeting and targets, you’ll have a better-performing sales team working to a best-practice sales process that rewards success.
Easy setup
Easily migrate your data to BuddyCRM with our free setup and configuration worth £10,000. We’ll import your data, set up your custom fields, and customise BuddyCRM to work for your business, the way you want it to. You won’t be handed a powerful, empty toolbox and left to build the thing yourself.
UK support
BuddyCRM Support is just a quick e-mail or phone call away and handled by the people who know and work with the product daily. Our team are based in Walsall, in the UK and understands the environment your company works in. Help is included as standard, not something you upgrade to when a deadline is looming.
Dedicated account manager
For all packages above entry level, you get a dedicated CRM Manager to take the pain out of managing software and let you manage sales. With Zoho, that kind of hands-on help means paying for a premium support tier or bringing in an implementation partner.
Want to see BuddyCRM in action?
Spend more time selling
Reduce your admin time and get your day back. BuddyCRM’s users tell us they save up to a 1/3rd of their time by using the CRM. That’s because it is designed to speed up your admin and get you back to doing what you do best – talking to customers, prospecting, and following up.
No feature limitations
We know that the basic requirements of a CRM are to get your data in, keep it updated, and keep all your people in the loop. We don’t limit the number of contacts, users, or custom fields you can have, so you can keep growing and customising to keep on top of your business.
Don’t compromise
Zoho is the cheapest way into a capable CRM, and for a business with the time and the in-house know-how to build it out, that’s a fair trade. Most UK sales teams of five to fifty have neither going spare, and don’t fancy spending their first month configuring modules or paying more for support when something breaks. BuddyCRM costs a little more on paper and hands the difference back in done-for-you setup, simplicity, and a UK team that knows your trade. When you’d rather your CRM was ready to sell from than a project to manage, choose a buddy to help you – BuddyCRM.
Here’s what you say
JSR Farming Group
Buddy CRM has been the perfect fit for our businesses unique needs. Its adaptability and the UK support make this a great product.
VenuIQ
Utilising BuddyCRM has allowed myself and our team around the world to make sense of our opportunities and global pipeline at a high level and at the ground level, so much so that we feel without an effective CRM we would be lost in the volume of communications required and it would affect our bottom line.
59Club
We are conservatively saving 3 hours per person, per day, for those who use BuddyCRM and this has ensured our long-lasting partnership between 59 Club and BuddyCRM.