CRM software for LOFA members

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Grow your business with BuddyCRM, the online CRM system designed for LOFA members’ sales, support, and marketing teams.

Packed with features to speed up your selling, create quotes and estimates, email marketing, and save time through automating administrative tasks.


Manage sales teams. Understand buying needs. Market to prospects and clients. Process returns. Close more deals. Do it all in BuddyCRM.

Gina Hinde - LOFA

“We are currently using Buddy CRM at LOFA, and the seamless integration of data has provided us with a tremendous boost. Now, we have a centralised hub for emails, contact information, scheduling, and lead management. This state-of-the-art solution has future-proofed the organisation and empowered us to optimise our time more effectively.”
Gina Hinde, LOFA

Quotes and Presentations Made Easy

Store images, brochures and product spec sheets, build elegant presentations and create and save beautiful quotations without leaving the CRM.

Create a quote in BuddyCRM
Building an email in the marketing module of BuddyCRM

Engaging Email Campaigns

Design and dispatch visually appealing HTML emails to your database with BuddyCRM’s email design tools. Target your marketing efforts effectively, keeping your brand at the forefront of your clients’ minds.

Centralised Document Storage

Access your essential files, from brochures to spec sheets, instantly. BuddyCRM’s secure document storage keeps your key materials organised and ready to send, enhancing your response time and customer service.

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Automate Your Sales and Marketing

Discover the power of automation with BuddyCRM, designed to streamline your garden furniture business. With our intuitive web forms, effortlessly collect leads directly from your website and have them automatically added to your database. Say goodbye to manual entries and hello to efficiency.

Follow up every lead

Never let a potential sale slip through the cracks again. BuddyCRM sets automatic reminders for you to follow up on every lead, ensuring you stay ahead in the competitive garden furniture market.

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Here’s how to get started with BuddyCRM:

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1. Schedule an initial discussion

Meet online or in person with our sales team to discuss your requirements.

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2. Initial solution and bespoke demonstration

A comprehensive demonstration of BuddyCRM configured to your exact requirements at your chosen time.

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3. Immediately gain visibility across your business and get results

Implementing BuddyCRM in your business will give you your time back. Our customers save 1/3 of their time through less administration, increased efficiency, and better decision-making.

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Customised to your unique requirements

BuddyCRM comes with all the features you expect from a modern CRM, including custom functionalities developed for your unique and specific needs, such as custom fields .

“90% of all CRM implementations fail to meet the business requirements. Up to 69% fail entirely.”

Automate your admin and save time

Ditch the spreadsheets and empower your teams to achieve more. Our clients have proven you can save 1/3 of your team’s time with less manual busywork to get closer to your goals. Testimonials ➚

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Thie multipurpose tool icon represents how BuddyCRM's CRM software works with all your other software with its integration capabilities.

Works with all your essential tools

BuddyCRM acts as a single source of truth for your business, readily integrating with your software for accounting, field team, marketing, inventory tracking, ERP, MRP, and more. Integrations ➚

A CRM packed with features for sales, support, and marketing teams

Contact Management

Deliver tailored sales experiences with in-depth contact and account management.

About Contacts >

Email Marketing

Target your marketing. Create native HTML emails and email to specific customer segments.

About Email Marketing >


Trigger events in third-party software from actions in your CRM. Reduce admin and speed up tasks.

About Webhooks >

Sales Pipeline

From lead to opportunity through to quote and close, track your deals with the sales pipeline.

About Sales Pipeline >


Automate your repetitive tasks, from setting call reminders, emails, and tasks, to sending brochures and adding leads.

About Workflows >


Create detailed quotes within your sales system and send them directly to your contacts.

About Quotes >


Report on everything stored in your CRM. From activities, leads, and tasks to sales and accounting information.

About Reporting >

Case Management

Keep your business in sync with great customer service. Create a ticketed help desk to deliver your support.

About Case Management >

Introducing your new best friend, AI Sales Coach

An AI assistant trained on your business!

The BuddyCRM AI Sales Coach is a GPT-powered AI configured to work as an assistant for your business with the added benefit of your data. We train the AI based on your company information to provide results that best represent your business when selling and marketing. Your sales and marketing teams will have the knowledge of the world at their fingertips, including your company’s role in it.

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CRM software that works for your role

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BuddyCRM helps you manage your contacts and make selling simple.
Find out how >

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Sales Managers

BuddyCRM lets you track your sales team’s performance.
Find out how >

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BuddyCRM automates your marketing processes.
Find out how >

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Support Teams

BuddyCRM manages your support cases, emails, and tickets.
Find out how >

What is CRM?

CRM stands for Customer Relationship Management.

Find out more >

What is BuddyCRM?

BuddyCRM is an online CRM system made in the UK and used around the world.

Find out more >

Why BuddyCRM?

BuddyCRM is the UK’s best-supported CRM. Made by sales professionals for sales professionals.

Find out more >

Trusted by these companies to provide complete visibility to their business

24/7 access to your data

Take your buddy with you everywhere and keep tabs on your data, sales and customers while on the go.

Finished your meeting? Update the opportunity directly in the BuddyCRM iOS app and have it instantly available to the other members of your sales team.

The BuddyCRM app is quick, simple and easy to use with all your history and planned activities available with a quick swipe.

Now you have a buddy to take with you on every sales trip, you’ll never be alone!

We provide you with the CRM software and know-how to give visibility into your business TODAY, letting you spend more time on the things that matter and give you a shortcut to success.

Philip Mayling, Founder BuddyCRM

"We were a group of professionals frustrated with the lack of visibility and efficiency within our business. Developing our own CRM software to meet these business challenges enabled us to expand and become more profitable. It's been the best thing we ever did, and we've since made BuddyCRM available to many other businesses. Over the last decade, we’ve saved customers millions of hours in administration time, which means they’ve been able to spend more time on the things that matter. That means happier staff, happier customers, and significant improvement to the bottom line."

BuddyCRM Facts and Figures

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Opportunities Won

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Support Cases Closed  

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Marketing Emails Delivered


Any questions?
Give us a call on 0121 288 0808