The amount of customer support we received and continue to receive is extremely impressive and great value for money. Implementing a CRM is a complicated task, especially for a business like ours. It was critical for the BuddyCRM team to understand the complexities of our propositions and they did just that. Stripping our sale process back to a basic format really worked for the sales team and mapping it to the system was seamless. The sales team now have seven easy steps to follow and an automated scheduler running their day to day activities. The efficiency savings alone are fantastic.