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how to improve a struggling sales team

How to use a CRM system to improve a struggling sales team

Today we look at ways to improve a struggling sales team. If your sales team is struggling at the moment, a crm system like BuddyCRM could help. Beyond other sales performance factors like personnel, bonus structures and sales targets, what can implementing and embedding a CRM system into your business do? Here’s a few ways […]

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tips for updating your contact records

5 Tips for updating your contact records

We know BuddyCRM is great for keeping all the information you have on your customers, clients and prospects together in one place. From phone calls, scheduling appointments, emails (and attachments), tracking latest sales, accounting information, and sending out targeted marketing announcements. The list goes on and it’s up to you what you put into your […]

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Is a CRM right for your business?

Customer Relationship Management (CRM) is everywhere. There are adverts for it all over the internet, it’s in the top 20 most searched for terms on Google, and every second company seems to mention it in their presentations. Yet, is it right for YOUR business? First some questions to ask yourself. 1. Is there a lovely [...]
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The top 5 crm features our users love the most

Recently, we asked our users what their favourite features of BuddyCRM were and they came back with a huge list! We’ve collated their answers and put together the following. No.5 Create and store quotations within Buddy So many businesses we work with use the BuddyCRM quotation module to replace a myriad of excel spreadsheets. Our […]

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BuddyCRM Sales Tip #4 – Link Marketing to Sales

It’s worth ensuring that your sales team are aware of any current marketing campaigns, so that they can follow up with customers and prospects and capitalise on any activity, thereby increasing your return on investment. BuddyCRM allows you to track any marketing campaigns and tag these campaigns to individual accounts. The sales person can see […]

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BuddyCRM Sales Tip #3 – Spend More Time Selling

BuddyCRM can be easily accessed through the web either on your PC, laptop, or via the app on your tablet computer or smart phone. Your customer records will always be with you no matter where you go. Need to find a customers contact details or full history fast? No problem. Need to view your diary […]

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BuddyCRM Sales Tip #2 – Do Your Research

It’s worth spending the time to research who the main decision maker/s are at each prospect, whether this be through Linkedin, web research or fact finding calls. It can be time consuming but it ensures you are getting your message across to the right people. BuddyCRM user, Audrey Bodman at Outshine Ltd agrees,  Sometimes, on my first […]

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BuddyCRM Sales Tip #1 – Persistence

More calls or emails made equals more appointments equals more sales. It’s a well-known fact in sales that those who persist in pursuing their pipeline and refusing to let leads dry up and go cold will see results. In fact 80% of sales are made on the fifth to twelfth contact. The same research shows […]

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Meet Buddy… hello world

Hello and welcome to our site, our product and our journey. And by “our”, i don’t just mean us here at BuddyCRM towers but our customers too as BuddyCRM is a truly democratic product – built by salespeople, for salespeople with all our ongoing development led from direct user feedback. In this new social, interactive […]

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