Establishing strong relationships with clients whilst keeping track of prospects is crucial for any startup to aid business growth. A CRM enables startups to understand and cement relationships with customers, service users, colleagues and suppliers.
Emily’s role in the business means she is responsible for ensuring our excellent level of customer support, as well as providing the training, implementation and oversight of new and existing client projects. Find out more about Emily’s role at BuddyCRM.
We look at some of the key mistakes business owners make when selecting and implementing CRM in their organisation. Find out how we move on to address and solve those issues.
The Coronavirus crisis has hit UK business hard. Now, more than ever, you need the right leadership, strategy, motivation, incentives, and attitude to guide your sales team to success.
If you’re looking for customer relationship manager (CRM) software to boost your sales then these are the features you should be looking for. We’ve exhaustedly researched our own customers, read hundreds and hundreds of CRM software reviews, and catalogued sales people’s online requests to produce this list.
A CRM will enable your team to work from anywhere. It becomes the office for your team so letting everyone get back to work. We look at the various features BuddyCRM provides that enable remote working from task automation through to reports and marketing.
Integrating with other apps and displaying their information on a customer record within BuddyCRM is bread and butter stuff for us. If your third party app has an API, we can connect to it.
In this post, we look at the story of West Midlands foodservice company MKG, a BuddyCRM customer, and how they were able to find additional sources of revenue to keep the company operating during lockdown.
A crisis provides opportunities for your sales team and company to address issues with the sales process, failing products, markets and more. Ensuring best practice is followed by the team and investigating untouched markets or selling new products or services may mean finding additional sources of revenue for your company.